more than tech.
working for the way that YOU do business.
Our vision
We believe that technology should work for you, so we build solutions around your already-established processes and your team's personality.
Improve end-user experience
Through transparent security, relevant solutions and training
Our goal is to work with the brightest emerging social enterprises to awaken innovation across the region and around the world.
Managed Partnerships
Are thoughtfully cultivated for functionality and budget
Our partners have been hand-picked in order to comply with industry vertical regulatory compliance, functionality, support, price and scalability.
services
help desk | managed services | virtual success management officer | more
Break/ Fix
Installation, configuration and repair
Timely response technology issues. More than 25 years of deskside support and break/ fix resolution.
Managed Service Provider
Implementation, management and billing
Planning, implementation, ongoing maintenance, training and billing of third-party services.
vSMO
please call for to setup and initial discussion
Virtual Success Management Officer
Training, tools and repeatable processes that grow business and ensure productive technology spending.
Regulatory Compliance
Tools and experience to assist with industry vertical regulations
Data delivery, storage, archiving, monitoring and reporting tools for real businesses operating in real time.
Ad-hoc and On-call
Ad-hoc, on-call services. Great if your firm can handle most things tech and your firm does not need security or compliance reporting, technical data retention or regulated-industry expertise.
Break/ Fix
$95-280 per hour (billed in 10 minute increments)
Hours: 9am-3pm Pacific M-F (Excludes Bank and Stock Market Holidays)
Regulatory Compliance Review and Comprehensive Security
Reviews and Inspections Starting at $500
Reviews and inspections will include comprehensive reports on data collected using manual and automated methods.
Requested scopes may include, but are not limited to:
SAMSARA
Systems Administration, Maintenance, Support, Auditing, Reporting and Alerting
Alert and Acknowledge
(2-A)
$54 per user per month
+Minimum 10% discount on Break/ Fix rates.
One supported desktop or laptop under Plan 2-A includes:
NOTE: Server devices (on-premise, cloud and virtual) evaluated independent of any SAMSARA offering
Automate, Analyze and Address
(3-A)
$108 per user per month
+Minimum 20% discount on Break/ Fix rates.
One supported desktop or laptop under Plan 3-A includes everything in Plan 2-A plus:
NOTE: Server devices (on-premise, cloud and virtual) evaluated independent of any SAMSARA offering
Administer, Answer,
Advance and Accomplish
(4-A)
$162 per user per month
+Minimum 35% discount on Break/ Fix rates.
One supported desktop or laptop and one supported mobile device under Plan 4-A includes everything in Plan 3-A plus:
NOTE: Server devices (on-premise, cloud and virtual) evaluated independent of any SAMSARA offering
Definitions and Explanations
aka: fine print
1 A response is a non-automated reply from a human technician that your request has been received. It may or may not contain an estimated time of resolution, but will contain an estimated time the technician will begin addressing the request.
* Simple Administration includes user password resets, account name changes, lockout resolution and other simple processes.
* Managed Driver Updates on approved manufacturers
* Onboarding, data migration, initial configuration and large-scale/ custom/ non-standard changes may not be included in SAMSARA plans. These requests will be evaluated and an estimate or quote will be provided dependent scope of work.
Drop Us A Note
If it plugs into the wall, we can handle it.
Meet Our Team
Our team combines passion for technology with business process understanding in order to provide cutting-edge and compliant solutions that work best in our heterogeneous client environments.
Nathanial Baumsteiger
Founder and Principal Manager
Ty Reynolds
M365 Systems Specialist
Harlen Mallis
On-site Project Leader